Errands and paperwork
Kela, the bank, Posti, the health centre, the interview. The Finnish you need at a counter, and the question that comes fast.
Kela will explain itself to you in a dozen languages and then send you to a service that runs in two. The pharmacy asks you one question that changes the price. The nurse on the phone, not the doctor, decides whether you are seen at all.
Every piece here is one errand, start to finish: what gets asked, what you say back, and the single move that gives the game away. If you want the phrasebook version of the same scenes, the situations pages are that.
One errand on this list is a test rather than a counter. Which two YKI subtests count for citizenship is the part people get wrong, and it is the expensive one to get wrong.
